Delivery and payment

Shipping around Ukraine

Shipping is handled by Nova Poshta.

Delivery.
You can choose the most convenient way for you to receive your order:
• local mail branch;
• by courier to your address;

Payment.
You can choose a convenient way to pay for your order:
• payment by means of WayForPay service;
• bank transfer to Have A Rest account.

Free shipping on orders over 6,000 UAH. Orders under 6,000 UAH are shipped at the customer’s expense and calculated according to the carrier’s rates. For delivery within Ukraine, please switch to the Ukrainian version of the website.

The order will be delivered at the expense of the buyer. Payment on delivery is based on the carrier rate.

Follow the link to calculate shipping time and cost by Nova Poshta

In case of the rejection of the goods (except in the case of defective products), the customer pays the price of delivery.

Please pay attention to the fact that our online store is not responsible for delivery delays caused by the fault of the carrier company.

We kindly ask you to inspect your order at the post department, since your signature on the Nova Poshta document indicates that the goods have been inspected and accepted by you.

Pickup

Kyiv, 3 Saperne Pole Street.

Opening hours: Daily from 10:00 AM to 8:00 PM, by appointment only.

Payment: by credit/debit card or in cash upon delivery.

Worldwide shipping

Worldwide shipping is handled by Ukrposhta and Nova Poshta.

Delivery.
You can choose the most convenient way for you to receive your order:
• local mail branch;
• by courier to your address.

Payment.
You can choose a convenient way to pay for your order:
• bank transfer to Have A Rest card;
• transfer to a bank card;
• card payment through WayForPay service.

Shipping is paid by the customer and calculated according to the carrier’s rates. Please note that your order may be subject to local taxes and customs duties in the destination country. These charges are the responsibility of the customer.

Shipping time depends on the size of the suitcase and your location.

Follow the link to calculate shipping time and cost by Ukrposhta or Nova Poshta

In case of the rejection of the goods (except in the case of defective products), the client pays the price of delivery to the sender's country.

Please pay attention to the fact that our online store is not responsible for delivery delays caused by the fault of the carrier company.

We kindly ask you to inspect your order upon receipt, since your signature on the document of the carrier company indicates that the goods have been inspected and accepted by you.