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Privacy Notice

Last update 01/11/2022

Have A Rest manufactures bright, comfortable and multifunctional suitcases for travel. Our main goal is not only impeccable appearance but also practicality and convenience. We want you to be able to travel comfortably knowing that your belongings are in a reliable suitcase. Guided by the same philosophy, we have prepared this Privacy Notice (“Notice”) for you, which will help you understand what happens to your data when you use our website have-a-rest.net (“Website”)

Read our Terms of Use and Terms of Sale.

When you use our Website, you become our user. As a user, you may belong to a category:

  • Visitors. Users who visits our Website
  • Interested users. Users leaving questions on the callback form
  • Consumer. Users who buy our products

Contents

  1. Contacts and controller information
  2. Personal data we process
    1. Automatically collected data (Visitors data)
    2. The data provided to us by Interested users
    3. The data provided to us by Consumer
    4. Data obtained from third parties
  3. Information on data transfer
  4. Security
  5. The use of cookies
  6. Your privacy rights
  7. Update

1. Contacts and controller information

  • Controller of personal data received through the Website
    • Individual entrepreneur Dolinin Yehor (tax number — 2605312099), registered at 61009, Kharkiv, Kharkivska Street, 82, apt. 9
  • Controllers of personal data received from invoice
    • Individual entrepreneur Popovych Oksana (tax number 2849304164), registered address: 02156, Kyiv, Bratyslavska Street, 2, apt. 8;
    • Individual entrepreneur Murynchenko Lidiia (tax number 1821919007), registered address: 02156, Kyiv, Kioto Street, 15, apt. 24;
    • Individual entrepreneur Dolinina Alina (tax number 3112417442), registered address: 02156, Kyiv, Kioto Street, 15, apt. 24.

Please note! In the order, you may see the person, from listed above, that received your invoice data and who is the Controller of this data.

  • Address -Ukraine, Kyiv, Oleny Telihy Street, 4
  • Email - info@have-a-rest.com.ua
  • Phone number - + 38 066 116 40 01

2. Personal data we process

The data we collect and process through the Website, and the forms are divided into categories:

  • automatically collected data (Visitors data)
  • the data provided to us by Interested users
  • the data provided to us by Consumer
  • data obtained from third parties

Note! We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to send any personal data about yourself to us. If we learn that we have collected personal data from a child under the age of 18, we will delete that information as quickly as possible. If you believe that a child has disclosed data to us, please contact us at info@have-a-rest.com.ua.

We may process personal data on the following lawful basis:

  • performance of the contract — the processing of personal data is necessary for the conclusion and performance of a contract;
  • legitimate interest — for processing that is reasonable for the user and necessary for the development of our services;
  • consent — for additional processing for certain purposes;
  • legal obligation — data processing is required by legislation.

Note! You can exercise your right to erasure. In this case we will delete your data from our servers within 30 days of your request.

2.1. Automatically collected data (Visitors data)

Data category Description Purpose Lawful basis
Technical data

Browser and device information: we receive information about your device (type, model etc.) and your browser (type, version, language etc.)

Usage information: we collect information regarding the use of the Website, including your actions on the Website, if any;

Transaction data: we collect information relating to transactions such as purchases, purchase amount, date of purchase and payment method etc.

 

Correct operation of the Website Legitimate interest
Necessary cookies Information necessary for the operation of the Website. Improving your experience using the Website Legitimate interest
Statistical cookies Statistical information generated when using our Website. Statistics and analytics Consent

Storage limitation

  • Data that are processed on the basis of a legitimate interest. Stored for up to 2 years from the last use of the Website
  • Data that are processed on the basis of consent. Stored for up to 2 years from the last use of the Website or until the withdrawal of consent

2.2. The data provided to us by Interested users

Data category  Description

Purpose

Lawful basis

Data from the callback order form
  • Name;
  • Phone number;
  • Messages;
  • Contacts (optional).
Communication and support Performance of the contract

Storage limitation

  • Data that are processed on the basis of performance of the contract. Stored during communication + 6 months.

2.3.The data provided to us by Consumer

Data category

Description

Purpose

Lawful basis

Order data

  • selected goods;
  • total cost;
  • availability of the "gift" status
  • information about the entered promo codes.

Cost calculation and order formation

Performance of the contract

Contact details

  • Full name;
  • E-mail.

Contact regarding the details of the order and its shipment

Performance of the contract

Delivery data

  • Phone number;
  • City;
  • Post office (optional);
  • Address (optional).

Registration of order delivery

Performance of the contract

Preferred payment format

  • Payment method.

Receiving payment for the order

Performance of the contract

Payment details

Contribution data:

  • A payment receipt;
  • Payment amount;
  • Date and time of payment;

Financial reporting and accounting

Legal obligation

Note! We do not get access to your financial data. We only receive payment details.

Storage limitation

  • Data that are processed on the basis of performance of the contract. Stored during the sale of goods + 3 years
  • Data that are processed on the basis of legal obligation. Determined by law

2.4. Data obtained from third parties

In addition, we may collect some data from third-party services. This helps us:

  • develop and improve our Website;
  • answer your questions and communicate with you.

The scope of the data collected, the purpose and the basis of the processing are determined by the respective privacy documents of these parties:

Category of third parties

Purpose

Social networks

We use different social media to spread the word about our activities and facilitate registration.

Messengers

We use various messengers to communicate with you in ways that are convenient for you.

Payment providers

We use payment providers to conduct secure financial transactions.

Note! We may receive data from third-party services, but we do not necessarily receive it. It all depends on your settings and the features you use.

3. Information on data transfer

We may transfer your data on the following basis:

  1. Performance of the contract. We may share your data with our employees and partners for the purpose of performing the contract.
  2. Consent. We transfer your personal data based on your explicit consent.
  3. Compliance with the law. We will disclose your personal data to third parties to the extent that it is necessary:
    • to comply with a government request, court order, or applicable law;
    • to prevent unlawful use of our Website or policies;
    • to protect against claims of third parties;
    • to help prevent or investigate fraud.
  4. Transfer to third parties: we transfer your personal data to third parties on the basis of a contract for processing on our behalf, subject to the application of technical and organizational measures to protect your personal data. We may transfer data to certain companies, consultants and contractors hired to provide certain services on our behalf.

Note: we will ask for your consent if data transfer is not part of the contract.

 Sale of data

We will not sell your personal data to any company or organization. However, we may transfer your personal data to a successor in case of a merger, acquisition or other business reorganization in which Have A Rest is involved. Or to a buyer or transferee of all or substantially all of the assets of Have A Rest to which this Website relates. In this case, we undertake to notify you before transferring your personal data and changing the terms of the Notice.

4. Security

We protect data on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. We take reasonable organisational and technical security measures to protect, for example:

  • providing access to data only to those employees who need it to provide services to the user;
  • signing of non-disclosure agreements by employees;
  • signing by partners and external companies involved to perform certain functions, non-disclosure agreements and agreements on non-use of such data for any unauthorized purposes;
  • storage of personal data received from the user in encrypted form on servers protected from unauthorized access;
  • hashing of personal data.

The security of your data is of great importance to us. However, we cannot guarantee its complete protection. If you have reason to believe that the exchange of your data to us is no longer secure, please notify us immediately in writing at info@have-a-rest.com.ua.

5. The use of cookies

We use cookies that are necessary for the Website to function. By using cookies, we receive automatically collected data. You can read more in our Cookies Policy.

If you want to disable cookies, you can find instructions for managing your browser settings at these links:

6. Your privacy rights

As a service provider, we comply with global best practice for data protection (GDPR) and represent the rights provided there.

You, as data subjects, have the following rights:

Right

Description

Right to access

You can request an explanation of the processing of your personal data.

Right to rectification

You can change the data if it is inaccurate or incomplete.

Right to erasure

You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law.

Right to data portability

You can request all the data that you provided to us, as well as request to transfer data to another controller.

Right to restriction the processing

You may partially or completely prohibit us from processing your personal data.

Right to object

You may object to the processing of your personal data.

To exercise your rights, email us at info@have-a-rest.com.ua. We'll respond as soon as we can.

You can file a complaint concerning the processing of your personal data to the Ukrainian Parliament Commissioner for Human Rights by email hotline@ombudsman.gov.ua.

7. Update

Have A Rest may periodically need to update the Notice. In such a case, Have A Rest will post an updated Notice on its Website with information about the change so that you are always aware of what personal data we may collect and how we may use it. 

Have A Rest recommends that you regularly check the Notice for any changes. Your continued use of this Website and/or provision of your personal data to us will be governed by the terms of the Notice in effect at the time.

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